Custom Knowledge Base Agents

Organizations can create multiple AI assistants with tailored knowledge bases to different departments and team requirements:

Examples

HR Assistant – Answers employee questions about policies, leave, and onboarding

Non-QM Assistant – Provides guidelines and loan requirements

Compliance Assistant – Helps teams follow regulations and procedures

Operations Assistant – Supports internal processes and daily tasks

What makes this powerful

Each assistant is trained on your company’s knowledge

Answers are consistent and reliable

Employees don’t need to search multiple systems/documents for answers manually

Knowledge Base Integrations

Our platform ensures assistants always use the latest company information through the following integrations:

SharePoint Integration

Pull documents directly from your corporate SharePoint sites

Automatically update assistant knowledge

Reflect latest policies and guidelines

Web Crawler

Admins can input websites to fetch information and store in the assistant’s knowledge base

Pull updates from selected websites

Update website information automatically in the knowledge base

How this helps employees

Prevents outdated information

Reduces manual updates

Improves accuracy of answers

Use case