Security and Trust

The Trust Center

Private & Restricted

Your chatbot and all data belong to your organization and can only be accessed by authenticated and authorized users.

User Protection

Data cannot be traced to any specific user.

Powered by AWS

Securely built on AWS using AWS best practices: CIS v3.0.0 Benchmark & AWS Well Architected Review

Industry-standard Encryption

Encryption with TLS1.3+ in transit and 256-bit AES at rest.

Self-Contained

Chatbots cannot share data among themselves, even in the same account.

Compliance

SOC 2 Type II Compliant with Continuous monitoring https://insydeai.trust.site/

FAQ

We answer your questions

Insyde.ai is committed to protecting your data privacy. Data submitted through our use of OpenAI's APIs is not used to train OpenAI's language models. This ensures that your data remains private and is not utilized for model improvement or training purposes. For more information, OpenAI's API data usage policies can be found here: https://openai.com/policies/api-data-usage-policies

Insyde.ai has implemented strict data usage policies and technical safeguards to ensure that data submitted via OpenAI's APIs is not included in training datasets. These measures include data encryption, access controls, and regular audits.

Insyde.ai employs industry-standard security practices to protect your data. This includes encryption in transit and at rest, secure access controls, and continuous monitoring for potential security threats.

You retain ownership of the data you submit through Insyde.ai. Neither Insyde.ai nor OpenAI claims any ownership rights over the data you provide.

Yes, you can request the deletion of your data. Contact Insyde.ai's support team to initiate the data deletion process. We will guide you through the necessary steps to ensure your data is removed from our systems.

No, data submitted through Insyde.ai's use of OpenAI's APIs is not used to train OpenAI's language models. OpenAI has clear policies and technical measures in place to exclude API data from training datasets. For more information, OpenAI's API data usage policies can be found here: https://openai.com/policies/api-data-usage-policies